Grafityp UK situation update 2 - Coronavirus

19 March 2020

Grafityp UK situation update - Coronavirus


We are still here to support you with whatever you need.

Dear Grafityp customer,

Challenging
In these unprecedented and challenging times, we are all re-adjusting to what is now needed. Grafityps customer base is wide and eclectic, each with very different supply needs and circumstances. We are here to support you with any challenges and product requirements you may have.

Times
Our focus is, of course, the health and well-being of our employees, our customers and our suppliers and how we can continue to support and supply everyone safely during these challenging times ahead. We are also adhering to new strict safety guidelines to help stop this crisis as quickly as possible.

Overcome
The continued situation is a difficult one, but one that we can overcome together. Many of our products are used within environments that have to continue even in these most challenging of times, we all send our greatest respect to those companies with the hope that they remain safe and well.

Most installations and equipment services have of course needed to be postponed except for customers undertaking important roles during this unprecedented time. We will still be offering full technical support to all our customers via telephone, e-mail and video chat.
   
Together
We can and will overcome this crisis together. To support you through these times we have adjusted our infrastructure to leave only the minimum required team members on-site with new guidelines for added Grafityp employee protection. We also have members of our Grafityp team that are currently working remotely with full access, so they can assist you in the normal way as if they were here. 
This situation does, of course, mean that our Trade counter need to close for the moment for your and our safety, but you can still order online for next day delivery or call or e-mail your order through

www.grafityp.co.uk
Tel: 01827 300500
E-mail: sales@grafityp.co.uk

We will continue to communicate anything that may change going forward, but for now, we are well equipped and prepared, our stocks are good and supply is still arriving without a problem.

Please remember if you need us just call if we can help in any way just let us know. This is new for all of us but together we can overcome anything.


Stay safe everyone.
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